> ## Documentation Index
> Fetch the complete documentation index at: https://support.hirify.fr/llms.txt
> Use this file to discover all available pages before exploring further.
# Manage your subscription and billing
> Check your plan and seats, track the minutes you've used, and manage your payment method, invoices, and cancellation
The **Subscription** page brings together your plan, your usage, and your billing. Open it from your account menu at the bottom of the sidebar with **Manage subscription**. The left panel has three entries: **My plan**, **Usage**, and **Billing**.
## Your current plan
The **My plan** entry opens on a summary banner. It shows your plan name, a status badge, the next billing date, and the number of seats in use.
The most common statuses:
| Status | What it means |
| -------------------------- | --------------------------------------------------------------- |
| **Active** | The subscription is running. The renewal date shows next to it. |
| **Trial in progress** | The trial period isn't over. The number of days left is shown. |
| **Cancellation scheduled** | Access stops at the end of the current period. |
| **Payment overdue** | The payment failed. Update your payment method. |
| **Paused** | The trial ended with no payment method on file. |
## The plans: Starter, Hub, and Volume
Further down, the **All plans** section compares the plans side by side. A **Current plan** badge marks yours.
* **Starter**, €29 per seat per month excluding VAT: record and write up your interviews, with 300 call minutes per month.
* **Hub**, €59 per seat per month excluding VAT: everything in Starter with no minute quota, plus the connection to your ATS, Assistant, Sourcing, and Analytics.
* **Volume**, on quote: everything in Hub, plus single sign-on, dedicated support, and a tailored contract and billing. The price shows as "Custom" and the **Talk to our team** button opens a contact form.
The feature-by-feature detail is in [Plans and access](/en/account/plans-and-access).
## Change plans or switch to annual billing
Above the grid, the **Monthly** / **Annual** toggle recalculates the amounts and shows the discount you get by paying annually. On annual billing, each card shows the monthly equivalent, billed once a year.
Click **Monthly** or **Annual**.
The **Seats** selector on the Starter plan sets the number of seats to bill.
The card's button adapts to your situation: **Switch to annual**, **Add 1 seat**, **Remove 1 seat**, or the name of the plan you're moving to. A line under the button shows the exact amount before you click.
Removing a seat isn't refunded. The screen says so before you act: "no refund or credit for the current period". You also can't go below the number of active members. The button is disabled and the reason is shown.
## Your seats and who uses one
Every active member takes up a seat whatever their role, except the billing admin, who doesn't use one. Deactivated accounts free up theirs.
The **My plan** banner shows the seats in use against the seats subscribed. The members page warns you when fewer than three are left, then when none are left.
## Usage for the period
The **Usage** entry shows the current period and three counters.
* **Call minutes**: the total used. If your plan sets a cap, the screen also shows that cap, what's left, and the reset date. On a plan with no cap, it reads "Unlimited minutes this month".
* **Interviews · this month**: the number of interviews recorded since the start of the period.
* **Active members**: the number of active people against the seats subscribed.
## Add or change your payment method
The **Manage billing, invoices and card** button, in the **Billing** entry, opens the secure payment portal. That's where you add or replace your card.
During a trial, Hirify reminds you to add a card as the end date approaches. An **Add your payment method** window offers **Add my card** or **Later**. You aren't charged until the trial is over.
A trial that ends with no card on file switches the subscription to **Paused**, and access to the product stops. Save your payment method before the last day.
## Find your invoices
Your invoices live in the same portal: open **Manage billing, invoices and card** from the **Billing** entry. The summary shown in Hirify is limited to your plan, the number of seats, the billing period, and the next billing date.
## Cancel your subscription
Choose **Billing** in the left panel.
The **Danger zone** section holds the **Cancel subscription** action.
The **Cancel your subscription?** window reminds you that access runs until the end of the billing period. Confirm with **Cancel subscription**, or go back.
Once you confirm, the status changes to **Cancellation scheduled** and the banner shows the date under **Access until**. Until that date, a **Resume subscription** button undoes the cancellation.
## Who can manage the subscription and billing
The **Manage subscription** entry only appears in the menu for administrators and billing admins. Any other member who reaches the page sees "Restricted access". The **Billing** entry in the left panel stays grayed out for anyone who can't manage the subscription.
## Good to know
* Your card, invoices, and payment history live in a secure payment portal, outside the Hirify screens.
* Choosing the Hub or Volume plan doesn't open a payment. The button opens a form to contact the Hirify team.
* Once the cancellation takes effect, the status changes to **Canceled** and the screen reads "No access to paid features".
* No notification tells you that a seat has just been freed. You can read the count on the members page.
Free up a seat or invite a billing admin.
Find a request sent to support and its status.