Viewing Your Current Plan
To see your active plan, seat count, and next renewal date, navigate to Settings → Billing. The top of the page displays your current plan name, the number of active seats, your billing interval (monthly or annual), and the date of your next charge. A usage summary shows interviews captured and profiles enriched in the current period.Upgrading or Downgrading
You can change your plan at any time from Settings → Billing.1
Open the plan selector
Go to Settings → Billing and click Change Plan.
2
Select your new plan
Review the available plans — Starter, Hub, or Volume — and select the one that fits your team’s current needs. A side-by-side feature comparison is shown to help you decide.
3
Confirm the change
Click Confirm. Upgrades take effect immediately and you are charged a prorated amount for the remainder of the current billing period. Downgrades take effect at the start of your next billing cycle, so you retain full access to your current plan’s features until then.
Downgrading from Hub to Starter disables Talent Pool Chat and ATS integration at the start of the next billing cycle. Your existing enriched candidate profile data is fully preserved — nothing is deleted. You can upgrade again at any time to restore access.
Adding Seats
To add seats to your current plan, go to Settings → Billing → Add Seats, enter the number of additional seats you need, and confirm. New seats are charged on a prorated basis for the remainder of the current billing period, and the full seat price applies from the next cycle onward.Payment Methods
Hirify accepts all major credit and debit cards (Visa, Mastercard, American Express). To update your payment method, go to Settings → Billing → Payment Method and enter your new card details. Changes apply to the next scheduled charge. Invoices are generated automatically after each billing cycle and sent to the billing email address on file. You can update the billing email in Settings → Billing → Billing Details.Invoices
All past invoices are available for download from Settings → Billing → Invoice History. Each invoice lists the plan, seat count, billing period, and amount charged excl. VAT. Click the Download PDF button next to any invoice to save a copy for your records or accounting team.Cancellation
To cancel your subscription, go to Settings → Billing → Cancel Subscription and follow the confirmation steps. Cancellation stops future charges and your plan remains active until the end of the current billing period. After cancellation, you have a 30-day window to reactivate your subscription and recover your data by contacting support@hirify.fr. Once the 30-day period expires, deletion is irreversible.Volume plan billing is managed directly by the Hirify team and is not editable through the self-serve billing portal. Contact support@hirify.fr to adjust seat counts, update payment details, or request changes to your contract.