Access: Starter and Hub plans.
Why company verification is required
Assigning a business number is regulated. Before a line is assigned to you, your company’s existence and the address of its registered office must be verified. The screen explains that this verification gets you a dedicated business number for your calls, that it’s a regulatory requirement, and that your information is transmitted securely. Until the file is approved, number selection stays closed. The page then shows “The Hirify line depends on business verification.”Put together the company file
1
Open the Calling page
Click Settings, at the bottom of the sidebar, then Calling in the left-hand panel.
2
Enter your company details
The Business verification section asks for Company name, SIRET / SIREN, Address, City, Postal code, Contact, and Contact email. These fields are required. Address line 2 and Contact phone are optional. The Country field can’t be changed.
3
Flag anything unusual
The Additional notes field accepts 2,000 characters. Use it if a document is in a name other than the company’s, or if a move is under way. The message is sent along with the file.
4
Save
Click Save draft. You can come back and finish the file later.
Upload your documents
The Required documents block shows a counter such as “1 / 2 required”. Two documents are expected.- Registration extract or ID: a company registration extract (Kbis) under 3 months old, or the legal representative’s ID.
- Proof of registered office: a utility bill (telecom, energy, internet) under 3 months old in the company’s name, or a commercial lease.
1
Choose the document type
Select the kind of document from the drop-down list: Legal representative’s ID, Company registration extract (under 3 months old), or Utility bill or commercial lease (under 3 months old).
2
Upload the file
Click Add a document. The screen specifies “Accepted formats: PDF, JPG, PNG. Max size: 10 MB.” To remove a file uploaded by mistake, click the cross at the right of its line.
3
Submit the file
Once the required fields are filled in and both documents are uploaded, the Submit for verification button appears at the bottom of the form.
Follow the review and answer the verification team
After you submit, the page switches to File submitted and shows “Verification in progress”. The screen gives a review time of “1 to 3 business days on average”. The Refresh button updates the file’s status on demand. The Messages with our verification team block opens a thread attached to your file. Use it to clear up a doubt before it turns into a rejection. Unread messages are flagged with a New badge and a counter in the block title. The reply field accepts 2,000 characters. Click Send. The screen states that the verification team “usually replies within 24 hours on business days”. If the file is rejected, the Reason for rejection shows at the top of the section. The Edit information button reopens the form. Fix what’s wrong, replace the document if needed, then submit the file again.Get your Hirify number
As soon as the file is approved, the page shows “Pick your number” and opens the Hirify number section.1
Filter the search
The drop-down list offers All regions or a regional area code. The Ends with field lets you set the last digits of the number.
2
Search
Click Search. Each result shows the number and its locality. If nothing matches, the page says “No number available with these criteria.” Broaden your criteria.
3
Reserve the number
Click Select on the line you want. The screen switches to “Activating your line” and updates on its own. Activation can take a few minutes.
Forward incoming calls to another number
The Inbound forwarding section redirects calls received on your line to another phone. Turn on Enable forwarding, then enter the Forwarding number in the field that appears. The line’s badge changes from Direct to Forwarding on.Release the line
When you no longer need the line, expand Advanced settings at the bottom of the page. The Release the line section warns “The number is released for good and can’t be reused.” Click Release, then confirm with Yes, release this line.Who can do this
The verification file is reserved for the organization’s administrators. Only they fill it in, upload the documents, submit it, and reply in the thread. A member who opens the page sees “Admins only”. In the thread, they read “Only an admin can reply from here.” Once the organization is verified, any member of the organization can choose the number, set up inbound forwarding, and release the line.Good to know
- The Calling entry only appears in Settings if your plan includes calling.
- The page manages only one dedicated line per user at a time. The verification file covers the whole organization.
- The file’s country is set to France, and the numbers offered are French.
- If assignment fails, the page shows “The previous activation didn’t go through.” Run a new search to pick another number.
- Hirify never sends messages to a candidate from this line. It’s for making and receiving calls.
Make a call
Call a candidate and choose the number they’ll see.
Subscription and billing
Track the call minutes used in the current period.
