Know what your plan includes

What you see in Hirify depends on two things: the plan your organization subscribes to and the role you have in it. This page helps you tell which of the two explains a feature missing from your screen.

​

The three plans

The Hub plan includes everything in Starter. The Volume plan includes everything in Hub.

​

What each plan covers

​

What depends on your plan

• Assistant and Sourcing require at least the Hub plan. Without it, their entries stay visible in the sidebar but grayed out, with the tooltip “Available on the Teams plan”, which refers to the Hub plan.
• Analytics and Data reliability require the Hub plan and the administrator or manager role. Unless both conditions are met, their entries don’t appear.
• Custom templates and calling require at least the Starter plan. The Calling entry only shows in Settings if your plan includes it.
• Connecting your ATS is part of the Hub plan.
• The call minute quota only applies to the Starter plan. On the Hub plan, the Usage page shows “Unlimited minutes this month”.

​

What depends on your role

There are four roles: administrator, manager, member, and billing admin.

• A member only sees their own interviews.
• A manager sees the interviews of the whole organization and the statistics for each member, but manages neither members nor billing.
• An administrator manages members, roles, organization settings, and the subscription, and has access to the whole product.
• A billing admin manages members, the subscription, organization settings, and integrations, with no access to the product. A billing admin doesn’t take up a seat in your subscription.

Two screens combine both conditions. Analytics and Data reliability require the Hub plan and the administrator or manager role. A member doesn’t see their entries, and opening their address directly shows Restricted access. Roles are described in detail in Roles and access.

​

Check what you have

​

Good to know

• A missing feature can come from your plan or from your role. Start by checking your role on the members page, since it’s more often the cause.
• Changing plans happens on the Subscription page and is only open to an administrator or a billing admin.
• An organization can connect only one ATS at a time, whatever the plan.
• Single sign-on is set up with the Hirify team. There’s no configuration screen on the customer side.
• Hirify never decides for you. By default, the interview notes and the evaluation only go to your ATS when you act: you send them from the interview’s ATS panel, and you’re asked to confirm.
• Two automations, however, can write without an approval for each interview: summary tags added to the candidate’s profile after each analyzed interview, and custom fields that were still empty getting filled in. With the Teamtailor Hirify card, a third setting, Publish the analysis automatically, also sends the analysis and the interview notes as soon as the interview ends. All of them are off by default. Only an administrator or a billing admin turns them on, per connection, in Settings > Integrations. Filling in only touches empty fields, you’re notified, and you can undo it from the interview’s ATS panel. See ATS automations.