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When the meeting assistant joins a video meeting, it has no camera and shows a still image. You can replace the default image with your own, in the colors of your firm or your company.

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What participants see

Two things identify the assistant in the meeting.
  • Its name: “[First and last name]’s assistant”, with the name of the person who scheduled the recording.
  • Its image: it replaces the video feed. This is what you can change.
The image applies to the whole organization. It’s used for all your colleagues’ interviews, whoever scheduled the assistant.

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Where to set the image

Click Settings at the bottom of the sidebar, then open Integrations. The Meeting assistant section is below the calendars. Its subtitle reads: “Customize the image the assistant shows when it joins your meetings.”
Only an administrator or a billing admin of the organization can see this section. If it doesn’t appear, ask an administrator to make the change.

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Upload your image

1

Open the Meeting assistant section

A preview appears on the left. Until an image has been uploaded, it carries the Default image badge.
2

Click Upload an image

The button reads Upload an image the first time, then Replace image once an image is in place. Choose your file.
3

Check the preview

The preview updates and the confirmation “Meeting assistant image updated” appears. The Default image badge disappears.

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Choose a file that works

The constraints are few but firm.
  • Accepted formats: JPEG, PNG, and WebP.
  • Maximum size: 10 MB. Above that, the upload is refused with the message “The image must be under 10 MB”.
  • Format recommended by the app: JPEG or PNG in 16:9, 1280 × 720 pixels.
An image with different proportions is cropped and optimized on upload. Start from a visual already framed in 16:9 if you want to be sure nothing important gets cut off. Think about the context. The image fills a participant tile, often a small one. A readable logo on a plain background works better than a busy composition. The information you owe the candidate is given out loud or in writing before the interview, not on the image.

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Go back to the default image

Click Restore default, next to the upload button. The confirmation “Default image restored” appears and the preview goes back to the image that ships with the app, Default image badge included.

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Good to know

  • The image is sent when the assistant is scheduled. An assistant that’s already scheduled keeps the image in place on that day. The change applies to the next ones.
  • The image doesn’t replace the information you owe the candidate. It’s visible during the meeting, but it counts neither as an announcement nor as consent. See Inform your candidates.
  • The setting only concerns video meetings. An in-person interview or a phone call involves no image.
  • There’s no image per user or per job. One visual applies to the whole organization.
  • The name the assistant displays can’t be changed.

Record a video interview

The three ways to bring in the meeting assistant.

Inform your candidates

What you need to present before recording.